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The Number One Marketing Hurdle: YOU

Must all marketing be an obnoxious slobbery love affair with yourself? It’s a question every author should ask. And those who don’t often drown in their own drool.

The thrill of receiving my first publishing contract (a two-book deal with Charisma House) was quickly doused by the realization that now I must sell books. I no longer had the luxury of obscurity. Not only was I a writer, now I was a unit-mover. So after years of hard work, rejection, and personalized pep-talks, I had turned a corner and come face-to-face with my worst enemy: ME.

And the spotlight has a way of making that wart on your nose look like Kilimanjaro.

It used to be that publishers promoted their authors. But those days are passing. In this new age of publishing, the impetus for getting your name “out there” is squarely on the shoulders of the author. Which can be a dangerous thing.

Especially for those who covet the spotlight.

And have warts.

Not long ago, agent Jessica at BookEnds took a poll of her readers. She asked, “What about an author’s Internet presence grabs your attention and impresses you, what turns you off?” The responses revealed two very important things about authors and marketing.

First, most readers recognize that authors need to market their books and promote themselves. No one begrudges a writer who pitches their stuff. In fact, if you go to an author’s website and find nothing about their books and where to buy them, it is right to question that author’s professionalism. Not only do readers tolerate a certain degree of marketing, we expect it.

But while most authors recognize the need to market oneself, there is also a point of diminishing returns, a point where self-promotion actually turns away potential buyers. Social media expert  Kristen Lamb in The Most Effective Author Marketing Tool, sadly chronicles what many desperate writers (and their internet presence) become:

This past week on Facebook I approved a friend request for another writer. Within MINUTES, I had four other e-mails. “Here is my website! Go to my blog! Look at my book! Here is a discount! Pass on to all of your friends and let me show them how to blah blah blah!” It made me regret I’d ever befriended this person. Rather than it being like Starbucks, “Here is a coupon for a free Frappuccino” (awesome), it sounded more like, “Me, me, me, me, me! Look at meeeeee!”

It’s part of the new paradigm, the power of social media. We can reach hundreds, thousands, potentially even tens of thousands of people with a mouse click. But if we’re not careful, our media stream will come off as an obnoxious slobbery love affair with ourselves and our message will sound like little more than “Me, me, me, me, me! Look at meeeeee!”

In a way, it can’t be avoided because marketing magnifies YOU. Not just your book. Your likes, dislikes, ideas, values, tone of voice and temperament are all amplified. Marketing magnifies your warts. Which makes me wonder whether or not the first marketing hurdle isn’t… OURSELVES.

Not only must we overcome our fears and introversion, we must overcome the lure of the spotlight and our temptation toward self-absorption. We must resist preoccupation with our own success, our own career, our own stats, and the number of our Followers. We must be more than just unit-movers. It’s one thing to be proud of your publishing accomplishments, it’s another thing to become a living, breathing spam advertisement for them. I mean, if all you are about is jamming your book down my throat, then I probably won’t like you or your book. If you are one-dimensional, self-absorbed, and shallow, I’m not sure that your book will be much better.

In a way, it’s not about being smaller (read: bashful, humble, deferential, etc.), but being bigger. Bigger than the business. Bigger than the spotlight. Bigger than your book.

Authors who are bigger than their books talk about more than just their books. They talk about other people, other ideas, other blogs, other books. They celebrate others’ success and enjoy aiming the spotlight elsewhere. And in doing so, they market themselves. Listen, if you can’t see beyond your book, your blog, your opinions, and your super-coolness, then please back away from the social media. But if you do then I recommend to use CRM software to manage all these social media clients, read Salesforce.com – what is crm.

It’s been said, “The smallest package in the world is a person all wrapped up in themselves.” And if that’s the case, then much of our marketing is just… drool.

{ 29 comments… add one }
  • Kevin August 1, 2011, 6:57 AM

    That’s probably why my two favorite blogs are Norman Partridge’s and Brian Keene’s. Both make announcements about their work, but Norm also blogs about all his favorite stuff: old movies, TV shows, soundtracks, music, even toys and memorabilia…so he really shares HIMSELF on that blog, too.

    Brian’s can be very personal, and he also has his finger right on the pulse of the horror industry. I want to know what’s going down with which publisher, I go to Brian’s blog.

  • Kristen Lamb August 1, 2011, 7:26 AM

    THANKS SO MUCH for the shout-out!!!! This is a brilliant blog and I am so honored to be cited. I think as writers we are creative types. Creative types tend to live in worlds of extremes if we aren’t careful. Either we write 6000 words a day or we write nothing. We blast non-stop about our book or we forget to tell anyone it exists. The world of the professional author is finding that balance, in writing, life, research and even marketing.

    Social media is like one big cocktail party. When we go to a cocktail party we bring business cards and if people ask what we do, we tell them about our books. we might even keep one or two in the car just in case. But we DON’T waltz into a cocktail party, set up a table of books and plug in a credit card machine. THAT is the crucial difference.

    Thanks, Mike for including me in your post. *hugs*

    • Mike Duran August 1, 2011, 7:44 AM

      Thank you, Kristen. I love your stuff!

  • Heather Sunseri August 1, 2011, 8:33 AM

    Great info, Mike, and I couldn’t agree more. I’m so much more likely to buy the book of a “friend” who uses social media to develop relationships rather than simply advertise.

  • Katherine Coble August 1, 2011, 9:44 AM

    My favourite authors of late are also the ones who have the most genuine-seeming web presence. Patrick Rothfuss’ blog reads like that of a buddy you could’ve had in college. George RR Martin’s is like the guy you want to hang out with at a party.

    There are two authors, on the other hand, whom I have actually come to dislike based on their web presence. One is forever hectoring, much like in your example.

    The other holds court in various social media fora in an embarrassing and offensive way. S/he makes grand pronouncements and expects to be fawned over by a sycophantic fan base. Whenever a discussion with multiple “sides” takes place, s/he uses the “I’m a published author” trump card, as though that means a loftier station in life than those others in the conversation.

    So I guess the short version is: don’t be pushy with sales and don’t be arrogant about your job.

  • Bruce Hennigan August 1, 2011, 10:06 AM

    Great post. I tend to follow authors and I want to read their next book. It is the author that interests me before the book interests me. That being said, I am attracted to good books by their title and book reviews. But, once I find a good author, I stick with the author.

    As part of the Dynamic Communication Workshop (a great resource for any author planning on combining writing with speaking engagements) I learned that we have a commodity and a product. Our commodity is the thing that we want people to buy from us. So, for authors, it is our writing. But, the product is the packaging in which the commodity is place for marketing purposes. In our business, then, the product is often a combination of the book and the author. Which should dominate the concept? Who or what is the real product? I am far more interested in the storyteller who tells a great story. For, I have found, the storyteller’s personal story is the cauldron from which the magic is spun.

    I follow your post not just because I loved “The Resurrection” and your writing style but because you have such a fantastic blog that gets my creative juices flowing and causes me to stop and think. We should remember that as we dive off into social media. Social implies people. But, it is not all about ME! It’s also about what we have to SAY in our stories!

    Thanks for a great post.

  • Tracy Krauss August 1, 2011, 10:33 AM

    It is such a fine line between promoting yourself (people need to know you’re out there – how can they access your books if they don’t know they exist?) and the narcissistic syndrome that you talked about – ones that make you want to puke.
    I think you are a great example of ‘doing it right’. Your blog always has such topics of substance and usually generates lots of discussion. This is what brings me back, as I’m sure is the case with most of your other readers and followers.
    Now … if everyone would kindly go to my blog, my website, my fanpage, and buy my books … ME, ME, ME, ME …. meeeeeeeeeeeeee! 🙂

    • Mike Duran August 1, 2011, 11:33 AM

      Thanks, Tracy! Glad you find something of “substance” here.

  • Jessica Thomas August 1, 2011, 10:34 AM

    Gah. Not only do I need to be a good writer, but I also need to not be a jerk. Too many responsibilities.

    Problem is, jerks don’t usually realize they’re jerks, so if I don’t think I’m a jerk, I might be one, but I don’t think I am, but I don’t know…

  • Richard Mabry August 1, 2011, 11:09 AM

    Mike, excellent thoughts, and they scare me (and should scare any author who thinks about this). I try to keep my “please buy my books” messages to a minimum, but there’s this little voice in my ear that keeps saying, “Market, market, market.” It can quickly turn into a lose-lose proposition.

    Congratulations on staying uniquely “you” in your blogs. I enjoy the posts.

  • Lisa Grace August 1, 2011, 3:04 PM

    One way to avoid over-marketing is to target market to your intended audience, mine is unsaved teens, through the websites and blogs that interest them.
    Luckily, this seems to be working.

  • Sally Apokedak August 1, 2011, 4:34 PM

    Wonderful post. I shared and tweeted. Because there are so many on those two platforms that need to hear. 🙂

  • M. L. Archer August 1, 2011, 5:06 PM

    Best article on the subject EVER!

  • Pegg Thomas August 1, 2011, 5:56 PM

    Great thoughts and very timely. As the industry turns on its ear, more and more authors are going to have to dance on that fine line.

  • Kathleen Basi August 2, 2011, 7:44 AM

    The flip side of this coin is when your own inhibitions are the #1 obstacle. I think a lot of us deal with that, too.

  • Clarice James August 2, 2011, 11:47 AM

    Your non-pushy post doesn’t make me want to run the other way if I see you in the food store . . . which also makes me more apt to check out your books. Someday, if we meet, I will like you.

  • Lucille Zimmerman August 2, 2011, 12:39 PM

    Mike, I couldn’t agree with this comment more: But while most authors recognize the need to market oneself, there is also a point of diminishing returns, a point where self-promotion actually turns away potential buyers.

    So many of us get consumed in promoting ourselves, we forget it’s all about others! What can we give them that they want and need.

    I look forward to getting to know you on the new WordServe Water Cooler blog!

  • Dave Pardoe August 2, 2011, 1:40 PM

    Good blog post. I am going to share this on my Facebook page.
    Of course too bad it’s not for me because I know I am special and everyone wants to know me. (LOL)

  • Rebecca Boschee August 2, 2011, 7:42 PM

    I love this part: “They celebrate others’ success and enjoy aiming the spotlight elsewhere. And in doing so, they market themselves.” And isn’t that so much easier (and fun) to do anyway—especially for us introverts? Thanks for sharing.

  • Jordyn Redwo0d August 4, 2011, 7:48 AM

    Mike,

    Liked this post a lot. You’re always very thought provoking.

  • Bob Avey August 7, 2011, 4:48 PM

    I agree. I don’t like to market myself, but as an author you have to. I wish I could have become successful when all writers had to do was write.

  • Scott Nicholson August 20, 2011, 4:34 PM

    Good post. Any time someone tells me they are an author, I almost want to curl into a ball and wait for the kicks. I’ve come to accept that the “brand” is everything we do, like you said. Seven tweets a day to a sales link tell me nothing about you.

    Scott

  • Caprice Hokstad August 31, 2011, 9:01 AM

    Hmm. There must be something wrong with me. I do buy a few books written by friends, but mostly I buy the books based on the BOOKS THEMSELVES, and not authors. Does JK Rowling have a Facebook account? I don’t really care that much to even find out, but I was one of those people who pre-ordered on Amazon months before the releases so they would be delivered on the very DAY of release.

    I also read a lot of dead authors. C.S. Lewis never Tweeted. I still like his fiction. I have Chronicles of Narnia in hardback, and several of the books in paper, and the minute I get a Kindle, I will fork out money and buy e-copies. And Lewis never had to woo me with his blog. Amazing.

    The authors I do connect with (read their blogs, have FB convos, exchange emails) very often write the kind of books I do not like (horror, bonnet romance, non-fiction etc), so I don’t buy their books. I guess I have a problem with this whole friend=customer or blog-follower=fiction fan type of marketing thing and it’s probably why I’m not good at it. I don’t buy that way and I have trouble seeing it from the perspective of people that do, which in turns makes it very hard to supply whatever it is I’m supposed to supply in order to attract those people. What did authors do before social media and blogs? Must have been nice.

    • C.L. Dyck August 31, 2011, 12:26 PM

      I think you’re dead right. That’s a big problem I see with using online marketing as a sales numbers racket, Caprice. I’ve seen some very uncool behaviour from writers, mostly on Facebook. Rusty Shelton from Phenix&Phenix taught a very good seminar last year that (in part) demonstrated why social media alone is pretty ineffective in author marketing.

      It acts as a replacement or substitute for interaction, and so is best as a bolstering tool in a range of others. Nothing replaces our natural instinct for face-to-face. And its blunt democracy–accessible to one and all–renders it a lower status tool. Social authority is still carried through traditional media.

      I just removed about 50 writers from my friends list recently–not because they were horrible or anything, but simply because there was no genuine interaction, and I prefer to focus on two-way conversation. Many of them are easier to talk to on Twitter, or in some cases we have so little to talk about that they weren’t even showing up in my Facebook feed anymore. The feed personalization features had de-optimized them into invisibility. Their hard work got nowhere, and my “friend” placeholder was simply cluttering up their eventual 5000-member network maximum.

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